Please note the timeline of availability for the product that you are ordering. Some items are available for immediate shipment and others require 1-2 weeks in production time. All domestic orders are shipped via the United States Postal Service with 2-3 day Priority Shipping. All international orders are shipped via the United States Postal Service with 3-7 day Express Shipping. All in-stock items are shipped out within 1-3 business days of order.
If you do not receive a tracking number within 3 business days, please feel free to contact us at firstname.lastname@example.org and we would be happy to email you your tracking number.
EXCHANGE / RETURN POLICY
Email Rue 114 at email@example.com for a Return Authorization Number. All returns and exchanges must be made within 7 days of buyer's receipt of shipment. All returned items must be unworn and in new condition. Rue 114 reserves the right to deny a refund of an item that is not in new condition. S&H fees are not eligible for refund and buyer is responsible for shipping fees associated with return.
TYPES OF PAYMENT ACCEPTED
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
OUT OF STOCK INQUIRIES
If you are interested in purchasing an out of stock item, please email us at firstname.lastname@example.org with your order details. We will strive our best to try to accommodate your request.
Please email us at email@example.com
RUE 114 FABRICS
For Spring/Summer 2013, we are incorporating a wide variety of unique prints. As such, print availability may change throughout the season. We will be sure to email you with updated fabric references before beginning production on your order. For the Fall 2012 Collection, please note that each Rue 114 garment featuring beadwork is accomplished by hand and there may be slight variations in beading and placement.